Frequently Asked Questions

eConsult is a comprehensive digital consultation platform. It aims to connect partner providers/professionals with clients; and clients to professional services through the eConsult app.

Our seamless process lets clients choose their preferred partner provider, book an appointment, send payment, and consult via video, audio call, and chat. You may exchange photos, prescriptions or documents, etc., all within the app.

Signing up and use of the app is absolutely free. We charge a minimal percentage from our partner provider’s consultation fees for the maintenance of the app. No consultations, no fees.

Aside from medical, we also cater to other professionals, consultants, licensed practitioners, personal trainers, tutors, etc. Our constantly expanding categories currently include medical, legal, finance, business development, fitness, arts, and divination. Don’t see the category you need? Contact us. All professions are welcome.

If they are online, you can get connected. Wherever you, and they, are. We connect partner providers with clients, and clients to professionals, nationwide, and even worldwide.

Partner Providers set their preferred schedules and professional fees, and clients choose their preferred provider/professional and schedule. Our only mandate is that an appointment be honored once it’s booked.

Our Partner Providers go through a stringent vetting process before they are accepted. The necessary IDs, licenses, permits, are scrutinized for legitimacy before they are accredited. Clients are assured of the quality of service of our Partner Providers.

Sign up as a Partner Provider in 4 easy steps:

  1. Download the eConsult Provider app and register.
  2. Upon vetting and confirmation, publish your profile and set your schedule and fees.
  3. Wait for a confirmed appointment from current or new clients.
  4. Consult.
Downloading, signing up, and using the app is absolutely free. We will never charge any membership or licensing fees, etc. No consultations, no fees.

Sign up as a Client in 4 easy steps:

  1. Download the eConsult World app and register.
  2. Search and select a category and partner provider.
  3. Select a schedule and confirm the appointment.
  4. Consult.
Downloading and using the app is absolutely free. No consultations, no fees.

Yes, but because we value your time, Partner Providers and clients can only send a request to reschedule an appointment 48 hours prior to the booked and paid schedule. Should both parties fail to agree on an alternative schedule, the appointment will be canceled and a refund in the form an eConsult voucher will be sent to the client.

eConsult is registered with the National Privacy Commission and Data Privacy Act of 2012 compliant. Your data is safe and secure. Check out our Privacy Policy at
Still have questions?