eConsult

eConsult Privacy Policy

eConsult values your privacy. All personal data you provide and/or those we collect are kept secure and confidential.

By browsing and using our platform, you signify your agreement to comply with, and be bound by, the following Privacy Policy, which together with eConsult’s Terms and Conditions, and/or other policy documents as may be published, including any of their amendments or revisions.

Should you disagree with any part of this Privacy Policy, kindly refrain from using the eConsult Service via its platform. We reserve the right to review, amend and/or revise our Privacy Policy from time to time without giving prior notice. By using the Service after any revision of our terms and conditions, you agree to be bound by the changes made.

Privacy Policy for Partner Providers/Professionals

Date Modified: 02 December 2020

Welcome to eConsult!

Your privacy is our outmost priority. We have drafted this Privacy Policy, along with our Terms and Conditions, in order to inform and communicate with you how we treat your “Personal Information” (PI), including any “Sensitive Personal Information” (SPI). PI is the data that can be used on its own or with any other accompanying information in order to be used to identify, contact, locate a particular person. SPI is personal information specifically relating to race, ethnicity, marital status, age, affiliations, health, education and such other information deemed an SPI under the Data Privacy Act of 2012.

The Privacy Policy will help you get a clear understanding of how and when we collect, use, dispose, protect, and otherwise, handle your PI in accordance with our platform (website and app). The PI collected from the client shall only be used in accordance with this privacy statement.

eConsult

eConsult is Ananta Solution Corp.’s digital-based consultation platform (website and app) aimed at providing Filipinos medical, legal, financial, business development, artistic, and other professional assistance in the most efficient, effective and practical way possible.

We are committed into providing some of our services worldwide like Arts, Divination and Feng Shui, Health, and Fitness and Music.

As for our other services like Business, Finance, Legal and Medical, these are being performed for and are available only within the Philippines for Filipinos and residents of the Philippines.

eConsult is a product of Ananta Solutions Corporation, a Philippine corporation duly registered with the SEC.

Personal Information Collection

When you register to avail of our services through our platform (website and app), you may be asked to enter your details to help you facilitate your experience. eConsult may collect the following information:

1. Your name and other personal information

1.1. Professional name

1.2. Civil status

1.3. Gender

1.4. Profile picture

2. Your contact and demographic information

2.1. Contact number and/or landline number

2.2. Email address

2.3. Residence and zip code

3. Your Professional information

3.1. Industry affiliated with

3.2. Specialization including type of specialization

3.3. Professional Regulation Commission Number

3.4. Integrated Bar of the Philippines Number/Roll of Attorneys Number

3.5. Organizational membership and affiliations

3.6. Trainings, Certifications and Accreditations

3.7. Signature for professions that needs to issue certificates

3.8. Other details relative to the practice of profession

4. Other information or document relevant to customer surveys and/or offers

We collect information from you when you register as a Partner Provider or professional from our platform (website and app), in the following manner:

1. When you download the eConsult platform (website and app);

2. When you create an account in the eConsult platform (website and app) manually or by using other services;

3. When you use the eConsult platform (website and app).

In using the eConsult platform (website and app), you may also be required to provide us your precise location data. We may likewise permit you, from time to time, to submit, upload, publish or otherwise make available to us through the platform (website and app), textual, audio, and/or visual content and information.

eConsult may also collect transaction details related to your use of the eConsult platform (website and app) including:

1. Booking details

1.1. Pending bookings;

1.2. Cancelled bookings;

1.3. Completed booking appointments;

2. Service details

2.1. Type of service requested;

2.2. Date and time the service will be provided or was provided;

3. Fees

3.1. Chargeable amount or actual amount charged,

3.2. Other related transaction details.

Personal Information Use and Handling

We require the above-mentioned information to understand and provide you with a better service by responding to your needs.

The information procured from you will be used to verify your identity and to quickly process the transactions vis-à-vis the services we offer.

In particular, the data you will provide will be used for the following reasons:

1. For a vetting process;

2. For display in the Professional/Partner Provider’s Profile;

3. To connect you with prospective client of eConsult;

4. To provide location-based services;

5. To process payments relating to any services you have provided

5.1. To approve, facilitate, administer and process applications and transactions;

5.2. To validate requests, purchases and bookings;

5.3. To send you statements, billings, notices and other such documents necessary for continued use of our products and services;

6. To facilitate contact and communication with you;

7. Client History;

8. Internal Administrative purposes

8.1. To respond to queries, requests and complaints and improve how we interact with you;

9. Internal Record Keeping

9.1. To comply with our operational, audit, and administrative processes, policies and procedures;

10. For legal purposes including detection, prevention and prosecution of crime

10.1. To perform certain protective safeguards against improper use or abuse of our products and services including fraud prevention;

11. To comply with our obligations under the law

11.1. To comply with legal and regulatory requirements and respond to court orders and other instructions and requests from any local authorities including regulatory, governmental, tax and law enforcement authorities or other similar authorities, as may be applicable;

12. For the improvement of our products and services

12.1. To conduct studies and researches for the purpose of reviewing, developing and improving our products and services;

12.2. To perform profile analysis, behavioral modeling and analytics to understand needs, preferences and market trends to be able to improve and recommend suitable products and services;

12.3. For verification, clarification, additional requirements, market research purposes or customization of the platform (website and app) to provide you with better service;

13. To respond to questions, comments and feedback;

14. For promotional emails about new products, special offers or other information

14.1. To determine the effectiveness of our marketing efforts and initiatives;

14.2. To reach out to you regarding products and services information, including offers, promotions, discounts, rewards; and for personalizing your experience with our various touch points such as telemarketing, email, messaging and other channels;

15. To perform other such activities permitted by Law or with your consent.

eConsult may process your PI for any of the aforementioned purposes and in accordance with the terms of this Policy for the duration of your contract with us and for such period as it is allowed under the law to process and retain your PI.

For the foregoing purposes, we may contact you by email, phone, fax or mail.

You may choose to restrict the collection or use of your personal information in the following ways:

1. If you withdraw the consent you have previously given and seek to terminate whatever agreement we have with you, you may inform us at any time by writing to or emailing us.

2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Partner Provider’s Acknowledgement Clause

1. The information I provided is true, complete, and accurate.

2. I possess the required qualifications, have secured valid and subsisting government authorizations, and possess none of the disqualifications to practice my profession or expertise in the Philippines;

3. I am aware of my rights in relation to my personal data, including the right to access and correction, and the right to object to the processing of my personal data. I may visit www.privacy.gov.ph to learn more about my rights.

4. I am aware that I can refer to this Privacy Policy for Partner Providers at any time I wish. I am also aware that for questions or concerns, I can contact eConsult’s Data Protection Officer through [email protected].

5. I understand that the data I provided, as well as data in relation to my professional online consultation will be owned and may be retained by eConsult.

5.1 By becoming a Partner Provider in the eConsult platform (website and app) and by submitting the information requested, I allow eConsult to manually and digitally process, collect, access, use, store, consolidate, and disclose my personal data for legitimate purposes, which are to: (a) provide professional services , (b) aid in historical, statistical, or scientific purposes for the quality improvement of services, (c) adhere to internal policies and procedures, and/or (d) comply with reporting obligations to governmental authorities under applicable laws and regulations.

6. I am aware that my personal data will be retained only for as long as necessary for the fulfillment of the purposes for which data was obtained, or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as provided by law. It shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure.

7. I acknowledge that my personal data will not be shared with third parties unless (a) with my consent or when expressly authorized and/or permitted by law, and (b) with the Partner Providers specified who have agreed to ensure the confidentiality and security of my personal data. Understanding the purposes for which sharing is necessary, I consent to the sharing of my personal data in accordance with this privacy policy.

8. Further, I consent to the sharing of my personal data to the marketing team of eConsult and its affiliates for the continuous enhancement of experience and delivery of quality professional services.

9. Should I wish to unsubscribe from any of the above, I understand that I may communicate the details of the said request to [email protected].

10. I consent that the conversation as well as video and audio of my consultation through eConsult with the prospective client/user may be recorded for safety and legal purposes.

11. I wish to receive a notification of the consultation that I availed of through SMS, mobile app, and email.

I have read this form, understood its contents, and consent to the processing of my personal data.

I understand that my consent does not preclude the existence of other criteria for lawful processing of personal data, and does not waive any of my rights under the Data Privacy Act, its IRR, and other applicable laws.

Necessary Personal Information Disclosure and Processing

eConsult clients will have access to the PI collected in the platform (website and app) especially those needed to be displayed in the profile section of the professional or service-provider and in issuing e-recommendations, or e-prescriptions.

Any other information you have disclosed to the customer or client through the in-app messaging or video and audio technology will be kept strictly private and confidential between you and the customer/client.

Staff and employees of eConsult will not be able to access such information. The in-app chat history will be retained for legal purposes and records of the Client. If the Client and Partner Provider availed of the video technology, the video will not be recorded and no other person besides the parties are able to access the same.

Furthermore, we may share the information or a part of the information you provide us with:

1. Ananta Solution Corp.’s staff and employees;

2. Ananta Solution Corp.’s affiliated entities which provide services or conduct data processing on our behalf, or for data centralization purposes;

3. Prospective clients to enable them to avail the services requested from the professional or service-providers;

4. Third-parties in order to provide the services requested through a partnership or promotional offering made by a third-party or that of Ananta Solution Corp., if any;

5. The general public if you submit content in a public forum or other features of our services that are viewable by the general public;

6. People whom you registered to the platform (website and app) for the processing of payments, on your behalf; and/or,

7. Vendors, Consultants, Marketing Partners and other Partner Providers who need access to certain specific information to carry out work on our behalf;

8. Law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with this policy, if we need to protect the rights, property, or safety and security of Ananta Solution Corp. or others, or if there is a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.

PI collected from you may be disclosed to and processed by the above-mentioned parties –

1. In the event that Ananta Solution Corp. engages its affiliated entities to provide certain services to you on the platform (website and app)’s behalf;

1.1. In such cases, Ananta Solution Corp. will only provide information to such parties on a “need to know” basis;

1.2. Ananta Solution Corp. will limit their right to use and further disclosure of your PI as appropriate in the course of their work for Ananta Solution Corp.

2. To verify the accuracy of the PI that has been provided to eConsult;

3. To detect, prevent, or otherwise address fraud, security or technical issues;

4. To comply with applicable laws, court order, governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or any other legal investigation or proceeding here or abroad.

Since some of the PI you have disclosed may be further disclosed to Ananta Solution Corp.’s affiliated entities, Ananta Solution Corp. will exercise all reasonable endeavors to ensure that such parties keep your personal information secure.

Personal Information Protection

eConsult acknowledges and values your PI, most especially certain Sensitive PI that you may disclose to us, such as but not limited to, government-issued IDs, certifications, other data relevant to the practice of your profession. It is for this reason that we strive to maintain the confidentiality, and integrity of your PI.

We are committed to ensuring that your information remains private, protected and secure in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances of the National Privacy Commission.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety or your personal information. We also train our employees to properly handle your information.

All the information that we collect, as above mentioned, are stored in our cloud and back-up servers that are equipped with up-to-date and top-of-the-line computer safeguards such as firewalls, data encryption procedures and physical and digital access limitations.

Your PI is contained behind secured networks and is only accessible by a limited number of authorized persons who have special access rights and credentials to such systems. These people are required to keep the information and data confidential, as they were required to sign a notarized Non-Disclosure Agreement. In addition, all sensitive information you provide us is encrypted via the proper and appropriate procedures. Your PI is also protected by our up-to-date system and software as well as our top-of-the-line encryption settings.

Ananta Solution Corp. has specific policies and procedures to prevent whatever type of data breach and unauthorized access in your PI. We regularly test, assess and evaluate the effectiveness of the security measures of the systems that are in use. We continuously review and enhance our security policies and security measures to consistently maintain a high level of security.

Members of Ananta Solution Corp., such as developers, administrators shall uphold the utmost confidentiality in handling your PII. Ananta Solution Corp. binds its employees and consultants to a notarized Non-Disclosure Agreement, even extending beyond their contractual relations.

Whenever we engage with other companies to provide services for us and on our behalf, we require them to protect your PI and SPI, as aligned with our security standards and with applicable laws.

Furthermore, since some and/or part of our services remains outsourced, employees of Ananta Solution Corp.’s partners are likewise bound by a notarized Non-Disclosure Agreement and Strategic Alliance Agreement in handling your PI.

Due diligence is regularly conducted by Ananta Solution Corp.’s officers in order to ensure that our partners who process the services and transactions faithfully implement the proper security measures.

Only authorized officers and employees of Ananta have access to the personal information collected in this platform (website and app) which may be exchanged though email or by hard copy.

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All transactions are processed through a payment gateway provider (DragonPay, Paypal) and are not stored or processed on our servers.

Your PI shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to, from time to time, remains in effect. It will be retained until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purpose. We undertake to delete your personal information within 5 years from the time that the information is no longer necessary pursuant to the above mentioned conditions.

Third-party Disclosure

We assure you - eConsult will not sell, distribute or lease your PI to unauthorized third parties unless we have your consent and/or permission or are required by law to do so. We may release information when its release is appropriate to comply with the law, enforce our policies, protect ours and others’ rights, safety and security.

Furthermore, your non-personally identifiable visitor information may be provided to other parties for marketing, advertising and/ or other promotional uses. We may send you promotional information about third parties which we think you may find interesting.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The term cookie describes a range of technologies, including (1). Pixel tags (2) mobile device identifiers, and (3) web storage used in desktop software or mobile devices. Once you agree, the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our platform (website and app) in order to tailor it to customer needs. We only use this information for statistical analysis purposes and data are kept in storage for a period of five (5) years after which the data is removed from the system or anonymized. Any physical records made shall be shredded promptly.

Overall, cookies help us provide you with a better platform (website and app), by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the platform (website and app).

Third-party Links

Our platform (website and app) may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other platform (website and app). These third-party websites have separate and independent privacy policies.

Therefore, we have no responsibility nor liability for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the platform (website and app) in question.

As we seek to protect the integrity and credibility of our platform (website and app), we will welcome any feedback about the third-party links on these sites.

DATA PRIVACY RIGHTS

As provided in R.A. 10173 or the Data Privacy Act of 2012 and its Implementing Rules and Regulations, as well as other issuances of the NPC, you are entitled to the following data privacy rights:

1. The right to be informed whether your Personal Information shall be, are being, or have been processed;

2. The right to object to the processing of your Personal Information;

3. The right to reasonably access your Personal Information;

4. The right to dispute the inaccuracy or error in your Personal Information and have us correct it immediately and accordingly;

5. The right to suspend, withdraw, or order the blocking, removal or destruction of your Personal Information from our records;

6. The right to file a complaint with the National Privacy Commission for any violation of your data privacy rights;

7. The right to be indemnified for any damages sustained due to such inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your Personal Information not in accordance with this Statement; and

8. The right to data portability of your Personal Information.

In respecting your data privacy rights, you may opt to tell us:

1. Not to send you or to opt out from receiving marketing materials via email;

2. Not to share your information with our subsidiaries and affiliates or with other companies that we have business with provided that such information is not critical nor required by applicable laws and regulations in maintaining the services that you have availed with us;

3. To provide you with information that we currently have about you subject to restrictions applied to us as a company operating in the Philippines by certain laws and regulations;

4. To update your information; and

5. About your other concerns relating to how we collect, use, share, protect or dispose your information.

Disclaimer Notice

The information contained in the platform (website and app) is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the platform (website and app) or the information, products, services, or related graphics contained on the platform (website and app) for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our platform (website and app).

Through these platform (website and app), you are able to link to other websites which are not under the control of eConsult. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation of the platform (website and app) or endorsement of the views expressed within them.

Every effort is made to keep the platform (website and app) up and running smoothly. However, eConsult takes no responsibility, and will not be liable, for the platform (website and app) being temporarily unavailable due to technical issues beyond our control.

Privacy Policies and Notice

While this privacy policy sets out how eConsult uses and protects any information that you provide when you use this Service, eConsult reserves the right to change and update this policy from time to time, as we seek to conform to the laws and regulations set by the regulatory bodies.

Any changes to the Privacy Policy will be effective upon posting to our website. Your continued use of our services will serve as acceptance and conformity to any changes in the policy.

Concerns and Issues

You have a right to ask for a copy of any information we may have about you.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email our Data Protection Officer through:

eConsult

[email protected]

We will promptly correct any information found to be incorrect.

Should you have any questions or concerns regarding our Privacy Policy or other issuances we may publish, you may contact us through the abovementioned details.

Our DPO will try to provide an initial response to your questions or complaint within 10 business days. We will also attempt to resolve your complaint within 30 days. If a longer period is necessary, we will notify you.

If you believe that your privacy has been violated, you have a right to file a complaint before National Privacy Commission of the Philippines.

This platform (website and app), and its content is a copyright of Ananta Solution Corp.

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You may not, except with our express written permission, distribute or exploit the content of this platform (website and app) whether for commercial or any other purposes. Nor may you transmit it or store it in any other platform (website and app) or other form of electronic retrieval system.

Privacy Policy for Clients

Date Modified: 02 December 2020

Welcome to eConsult!

eConsult

eConsult is Ananta Solution Corp.’s digital-based consultation platform (website and app), for medical, legal, financial, business development, artistic, and other professional assistance for our professional partners and clients in the most efficient, effective and practical way possible.

We are committed into providing some of our services worldwide like Arts, Divination and Feng Shui, Health and Fitness and Music.

As for our other services like Business, Finance, Legal and Medical, these are being performed for and are available only within the Philippines for Filipinos and residents of the Philippines.

eConsult is a product of Ananta Solutions Corporation, a Philippine corporation duly registered with the SEC.

Personal Information Collection

When you register to avail of our services through our platform (website and app), you may be asked to enter your details to help you facilitate your experience.

eConsult may collect the following information:

1. Your name and other personal information

1.1. Name;

1.2. Age;

1.3. Civil Status;

1.4. Gender;

1.5. Profile Picture;

2. Your contact and demographic information

2.1. Mobile Number;

2.2. Email Address;

2.3. Residence and Zip Code;

3. Professional Service you wish to avail of;

4. Other information or document relevant to customer surveys and/ or offers.

We collect information from you when you register as a user or client from our platform (website and app), in the following manner:

1. When you download the eConsult platform (website and app);

2. When you create an account in the eConsult platform (website and app) manually or by using other services;

3. When you use the eConsult platform (website and app).

In using the eConsult platform (website and app), you may also be required to provide us your precise location data. We may likewise permit you, from time to time, to submit, upload, publish or otherwise make available to us through the platform (website and app) textual, audio, and/or visual content and information.

eConsult may also collect transaction details related to your use of the eConsult platform (website and app) including:

1. Booking details

1.1. Pending bookings;

1.2. Cancelled bookings;

1.3. Completed booking appointments;

2. Service details

2.1. Type of service requested;

2.2. Date and time the service will be provided or was provided;

2.3. Services provided to you;

2.4. Your use of our service, service experience and other service issues to help us improve the quality of our services;

3. Fees

3.1. Fees charged to you;

3.2. Other related transaction details.

Personal Information Use and Handling

We require the abovementioned information to understand and provide you with a better service by responding to your needs.

The information procured from you will be used to verify your identity and to quickly process the transactions vis-à-vis the services we offer.

In particular, the data you will provide will be used for the following purposes:

1. For display in the User/ Client Profile;

2. To connect you with prospective Partner Provider/ professional of eConsult;

2.1. To avail the services of the licensed professionals from the platform (website and app);

3. To provide location-based services;

4. To process payments relating to any services you have requested;

4.1. To approve, facilitate, administer and process applications and transactions;

4.2. To validate requests, purchases and bookings;

4.3. To send you statements, billings, notices and other such documents necessary for continued use of our products and services;

5. To facilitate contact and communication with you;

6. Client History;

7. Internal Administrative purposes

7.1. To respond to queries, requests and complaints and improve how we interact with you;

8. Internal Record Keeping

8.1. To comply with our operational, audit, and administrative processes, policies and procedures;

9. For legal purposes including detection, prevention and prosecution of crime

9.1. To perform certain protective safeguards against improper use or abuse of our products and services including fraud prevention;

10. To comply with our obligations under the law

10.1. To comply with legal and regulatory requirements and respond to court orders and other instructions and requests from any local authorities including regulatory, governmental, tax and law enforcement authorities or other similar authorities, as may be applicable;

11. For the improvement of our products and services

11.1. To conduct studies and researches for the purpose of reviewing, developing and improving our products and services;

11.2. To conduct studies and researches for the purpose of reviewing, developing and improving our products and services;

11.3. To perform profile analysis, behavioral modeling and analytics to understand needs, preferences and market trends to be able to improve and recommend suitable products and services;

11.4. For verification, clarification, additional requirements, market research purposes or customization of the platform (website and app) to provide you with better service;

12. To respond to questions, comments and feedback;

13. For promotional emails about new products, special offers or other information

13.1. To determine the effectiveness of our marketing efforts and initiatives;

13.2. To reach out to you regarding products and services information, including offers, promotions, discounts, rewards; and for personalizing your experience with our various touch points such as telemarketing, email, messaging and other channels;

14. To perform other such activities permitted by Law or with your consent.

For the foregoing purposes, we may contact you by email, phone, fax or mail.

You may choose to restrict the collection or use of your personal information in the following ways:

1. If you withdraw the consent you have previously given and seek to terminate whatever agreement we have with you, you may inform us at any time by writing to or emailing us.

2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Client’s Acknowledgement Clause

1. The information I provided is true, complete, and accurate.

2. I am of legal age with full legal capacity to enter into and give lawful and valid consent to any agreement, including the transactions and consents subject hereof, for myself and/or for those under my parental authority or guardianship;

3. I am aware of my rights in relation to my personal data, including the right to access and correction, and the right to object to the processing of my personal data. I may www.privacy.gov.ph to learn more about my rights.

4. I am aware that I can refer to this PRIVACY POLICY FOR CLIENTS at any time I wish. I am also aware that for questions or concerns, I can contact eConsult’s Data Protection Officer through [email protected]

5. I understand that the data I provided, as well as data in relation to my professional online consultation will be owned and may be retained by eConsult.

a. By becoming a User/Client of eConsult and by submitting the information requested, I allow eConsult to manually and digitally process, collect, access, use, store, consolidate, and disclose my personal data for legitimate purposes, which are to: (a) provide professional services , (b) aid in historical, statistical, or scientific purposes for the quality improvement of services, (c) adhere to internal policies and procedures, and/or (d) comply with reporting obligations to governmental authorities under applicable laws and regulations.

9. Should I wish to unsubscribe from any of the above, I understand that I may communicate the details of the said request to [email protected]

10. I consent that the conversation as well as video and audio of my consultation through eConsult with the registered professional or Partner Provider may be recorded for safety and legal purposes.

11. I may receive a summary of the consultation that I availed of through SMS, mobile app, and email.

I have read this form, understood its contents, and consent to the disclosure and processing of my personal information, including sensitive personal information.

Necessary Personal Information Disclosure and Processing

eConsult professionals and Partner Providers will have access to the PI or SPI collected in the platform (website and app) especially those needed to be displayed in the profile section of the user or client.

Any other information you have disclosed to the professional or Partner Provider through the in-app messaging or video and audio technology will be kept strictly private and confidential between you and the professional or Partner Provider.

Staff and employees of eConsult will not be able to access such information and those who may have access have signed non-disclosure agreements to keep that information confidential and access it only when compelled by the law and by a unanimous decision of the Ananta Solution Corp. Board of Directors. The in-app chat history will be retained for legal purposes and records of the Client. If the Client and Partner Provider availed of the video technology, the video will not be recorded and no other person besides the parties are able to access the same.

Furthermore, we may share the information or a part of the information you provide us with:

1. Ananta Solution Corp.’s staff and employees;

2. Ananta Solution Corp.’s affiliated entities which provide services or conduct data processing on our behalf, or for data centralization purposes;

3. Professionals or Partner Providers to enable them to provide you the services you have requested;

4. Third-parties in order to provide the services requested through a partnership or promotional offering made by a third-party or that of Ananta Solution Corp., if any;

5. The general public if you submit content in a public forum or other features of our services that are viewable by the general public;

6. People whom you registered to the platform (website and app) for the processing of payments, on your behalf;

7. Vendors, Consultants, Marketing Partners and other Partner Providers who need access to certain specific information to carry out work on our behalf; or,

PI collected from you may be disclosed to and processed by the above-mentioned parties –

1. In the event that Ananta Solution Corp. engages its affiliated entities to provide certain services to you on the platform (website and app)’s behalf;

• In such cases, Ananta Solution Corp. will only provide information to such parties on a “need to know” basis;

• Ananta Solution Corp. will limit their right to use and further disclosure of your PI as appropriate in the course of their work for Ananta Solution Corp.

2. To verify the accuracy of the PI that has been provided to eConsult;

3. To detect, prevent, or otherwise address fraud, security or technical issues;

Personal Information Protection

eConsult acknowledges and values your PI, most especially certain Sensitive PI that you may disclose to us. It is for this reason that we strive to maintain the confidentiality, and integrity of your PI.

All the information that we collect, as abovementioned, are stored in our cloud and back-up servers that are equipped with up-to-date and top-of-the-line computer safeguards such as firewalls, data encryption procedures and physical and digital access limitations.

Members of Ananta Solution Corp., such as developers, administrators shall uphold the utmost confidentiality in handling your PI. Ananta Solution Corp. binds its employees and consultants to a notarized Non-Disclosure Agreement, even extending beyond their contractual relations.

Whenever we engage with other companies to provide services for us and on our behalf, we require them to protect your PI and SPI, as aligned with our security standards and with applicable laws.

Only authorized officers and employees of Ananta have access to the personal information collected in this platform (website and app) which may be exchanged though email or by hard copy.

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All transactions are processed through a gateway provider (DragonPay, Paypal) and are not stored or processed on our servers.

Third-party Disclosure

We assure you that eConsult will not sell, distribute or lease your PI to unauthorized third parties unless we have your consent and/or permission or are required by law to do so. We may release information when it’s release is appropriate to comply with the law, enforce our policies, protect ours and others’ rights, safety and security.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The term cookie describes a range of technologies, including (1). Pixel tags (2) mobile device identifiers, and (3) web storage used in desktop softwares or mobile devices. Once you agree, the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Third-party Links

Our platform (website and app) may contain links to other websites of interest. However, once you have used these links to leave our platform (website and app), you should note that we do not have any control over that other platform (website and app). These third-party websites have separate and independent privacy policies.

You should exercise caution and look at the privacy statement applicable to the website and app in question.